Store Operator

Description

Job Summary: This role involves customer service, product display, visual merchandising, and offering financial products in a supportive and growth-oriented fashion retail environment. Key Highlights: 1. Cheerful and welcoming environment with opportunities for development 2. Focus on customer satisfaction and relationship building 3. Values diversity, respect, and teamwork **\#JOINCAEDU** For **50 years**, we have operated in the **fashion retail industry**, with the purpose of **sharing our best to dress happier stories**. We are present in **São Paulo, Rio Grande do Sul, Goiás, Distrito Federal, and Minas Gerais**, with over **100 stores** and a passionate team. At **Caedu**, we believe in a **cheerful, welcoming environment full of opportunities for professional development and growth**. We value **diversity**, **respect**, **ownership mindset**, and **teamwork**, because we know that **together we are stronger**. If you want to join a purpose-driven company with strong values and room to grow, **join Caedu!** **Responsibilities and Duties** **What will your activities be?** **Restocking and organization:** Ensure products are always available and properly displayed in aisles, counters, walls, floors, and shelves, performing restocking as needed or per leadership guidance. **Sales area maintenance:** Keep the sales area consistently organized, verifying that products are properly processed (hangers, security tags, labels, and pricing) and making adjustments when necessary—including price re-tagging, label reissuance, and quantity verification. **Visual merchandising:** Support implementation of VM concepts by assisting in window displays, wall arrangements, and floor compositions, following the manual and leadership instructions to ensure attractive and strategic product exposure. **Financial product acquisition and promotion:** Approach and guide customers regarding the **Caedu Card** and other **financial products and services**, presenting benefits and encouraging adoption—all while prioritizing customer experience and satisfaction. **Customer service:** Greet customers warmly, attentively, and efficiently; assist them in selecting products; and provide clear information about merchandise and available services. **Focus on satisfaction:** Act with empathy and proactivity, always seeking to resolve inquiries and support leadership in addressing situations—ensuring an excellent shopping experience and strengthening customer relationships. **Requirements and Qualifications** **Must-have qualifications:** * Completed high school education. * Experience in sales and general customer service. * Basic Office software proficiency. **Additional Information** **What do we offer?** Medical Assistance Dental Assistance Transportation Allowance Profit Sharing (per internal policy) Birthday Day Off Discounts on Caedu products Educational partnerships SESC membership Pharmacy partnership Gympass Telemedicine Better Maternity Program – Personalized support throughout the most special period in our mothers’ lives. Personal counseling program Career development path Online learning platform We have been operating in the fashion retail industry for over **45 years**, and are present in the states of São Paulo, Rio Grande do Sul, Goiás, Distrito Federal, and Minas Gerais. We operate more than 80 physical stores and an e-commerce platform serving all of Brazil. Our environment is **cheerful** and **welcoming**. And best of all—full of opportunities for **professional development** and **growth**! If you seek **challenges** in your field, never compromise on **ethics and respect**, possess an **ownership mindset**, and believe that **together we are stronger**, then come join **Caedu**!