Quality Operations Manager

Description

Quality Operations Manager **Location:**Extrema, BR, 37640\-000 At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world’s leading manufacturer of high\-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business\-to\-business company, serving the entire food sector, from the cocoa bean to the finest chocolate product. We are a company with a purpose, we believe in doing well by doing good and reinvesting in the communities we operate. We have a long\-standing commitment to sustainability and our goal is to shape a sustainable cocoa and chocolate future. We are headquartered in Zurich, and have more than 12,000 passionate Employees working in more than 40 countries worldwide. We are very proud of who we are and what we do. And of course, we are always looking for talented people to help us have a positive impact on our industry and beyond! **About the position:**The Quality Operations Manager will be responsible for ensuring the execution of quality and food safety processes within the industrial operation, guaranteeing compliance with Barry Callebaut’s standards and requirements. This role operates directly in the production environment, focusing on the implementation, maintenance, and continuous improvement of quality and food safety management systems, reporting directly to the Plant Quality Manager. **Key responsibilities:** * Ensure implementation and maintenance of quality and food safety management systems across industrial operations. * Actively engage on the shop floor, performing routine inspections and ensuring adherence to quality standards, GMPs, and regulatory requirements. * Conduct inspections and monitoring related to processes, finished products, CCPs, prerequisite programs, and sanitation. * Lead and develop teams through continuous training, promoting a culture of quality and continuous improvement. * Analyze quality data, prepare reports, and identify trends and opportunities for improvement. * Lead and support investigations of deviations, complaints, and incidents, ensuring root cause analysis (RCA) and implementation of corrective and preventive actions (CAPA). * Support internal and external audits, ensuring unit readiness and compliance with regulatory requirements. * Provide technical support to operations for real\-time problem resolution, preventing impacts on production and customers. * Act as a strategic partner in new product implementation and process transfers. * Ensure adherence to and reinforcement of quality, food safety, and operational excellence culture. **Qualifications:** * Bachelor’s degree in Chemical Engineering, Food Science, Biology, Microbiology, or related fields. * Experience in quality or food safety within an industrial environment. * Prior experience in team leadership or as a technical reference. * Knowledge of food safety management systems (HACCP, GMP, GFSI); FSSC 22000 or BRC certification is desirable. * Hands\-on experience in a manufacturing environment, with close proximity to operations. * Experience conducting internal and external audits. * Strong communication skills, analytical mindset, and organizational ability. * Ability to thrive in a dynamic environment. * Proficiency in Microsoft Office suite. * Advanced English (strong verbal and written communication skills). **Location: Extrema\-MG** At Barry Callebaut, we are committed to Diversity \& Inclusion. United by our strong values, we thrive on the diversity of who we are, where we come from, what we’ve experienced and how we think. We are committed to nurturing an inclusive environment where people can truly be themselves, grow to their full potential and feel they belong. **\#oneBC \- Diverse People, Sustainable Growth.** If you want to learn more about Barry Callebaut, please find further information here. Were you missing anything in this job ad? Please share your feedback with us by clicking here.