Technical Support

Description

Job Summary: A professional is required to provide on-site technical support, handle service tickets, perform maintenance and installation of IT equipment, and configure network devices. Key Highlights: 1. On-site technical support and incident ticket handling. 2. Preventive and corrective maintenance for desktops, notebooks, and peripherals. 3. Installation and configuration of operating systems and IT equipment. **Responsibilities** * Provide on-site technical support to users at assigned locations * Respond to technical incident tickets and service requests according to registered demands * Perform preventive and corrective maintenance on desktops, notebooks, and peripherals * Carry out installation, configuration, and replacement of IT equipment * Perform OS formatting and installation * Configure and support printers, scanners, and network devices * Ensure compliance with SLA, internal procedures, and IT policies * **Requirements** * Availability to start immediately * Experience in duties relevant to a Field Analyst Minimum Education: Technical Course