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Information Technology Assistant (IT Support)
Negotiable Salary
Indeed
Full-time
Onsite
No experience limit
No degree limit
7FM4+4Q - Jacarecanga, Fortaleza - Ceará, 60310, Brazil
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Description

#### **Who We Are** We are Solar Coca-Cola, the second-largest Coca-Cola System manufacturer in Brazil and one of the world’s 13 largest. A team of passionate people who deliver joy across 70% of the national territory—always with energy, smiles, simplicity, and leadership. If working toward a greater purpose—overcoming challenges that are genuine opportunities to learn, grow, and develop—is what drives you, this opportunity could be your chance to begin an inspiring journey with us. If you identify with who we are ***\#JoinSolar \#PassionThatTransforms \#ThirstThatPropels*** **Responsibilities and Duties** #### **Your Day-to-Day Will Include:** * Configuring equipment (computers, printers, smartphones); * Installing and configuring systems and software; * Providing support and assistance to internal customers, ensuring responsiveness and quality; * Managing and organizing IT equipment; * Preparing reports related to services performed; * Monitoring IT infrastructure activities; * Analyzing, routing, and logging incidents in the Service Desk system (TOPdesk), ensuring proper workflow for service delivery and resolution. **Requirements and Qualifications** #### **What You Need:** * Completed high school education; * Technical course in Information Technology, Computer Networks, or related fields; * Intermediate proficiency in Microsoft Office Suite; * Experience in network configuration, equipment maintenance, and email setup; * Familiarity with Service Desk tools. #### **Nice-to-Have (Preferred Qualifications):** * Knowledge of Zabbix (monitoring); * Experience with endpoint protection and EDR (incident prevention and response) tools, as well as TOPdesk; * Knowledge of asset inventory and equipment management. **Working Hours:** 8:00 AM to 5:48 PM, Monday through Friday **Additional Information** #### **See Some Other Benefits of Being Solar:** For your health and safety: * Health insurance plan with special conditions for you and your dependents; * Telemedicine services covering multiple specialties, including telepsychology; * Dental insurance plan; * Emotional Well-being Program; * Wellhub (fitness center network); * Life insurance. For your nutrition: * Food allowance; * Meal voucher For your mobility: * Transportation allowance For your financial planning: * Profit-sharing program; * Private pension plan And beyond: * A corporate university packed with development opportunities; * Extended maternity leave up to 180 days and paternity leave up to 20 days—also available to adoptive parents and same-sex couples; * Discounts on products from our portfolio; * A festive holiday kit at year-end to share joy with those you love. At Solar Coca-Cola, passion is not just a feeling—it’s the driving force behind everything we do. Our journey involves over 20,000 Solar employees, spread across 13 manufacturing plants and 44 distribution centers, serving approximately 400,000 points of sale across an area representing 70% of Brazil. We believe success is built on dedication and teamwork—where each person has the opportunity to lead and contribute to the company’s growth. We inspire one another with the energy and enthusiasm that motivate us to give our best every day—both inside and outside our red walls. Purpose, development, and performance underpin our value proposition to employees—and make us increasingly Solar. Together, we are Solar Coca-Cola: Passion that transforms. Thirst that propels. **\#JoinSolar**

Source:  indeed View original post
João Silva
Indeed · HR

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