Job Summary: Proxxima is seeking dynamic talents to join its team, with a focus on quality, continuous improvement, and support for teams in telecommunications operations. Key Highlights: 1. Ensure the proper functioning of the quality management system. 2. Support the development of training materials and updates. 3. Evaluate and monitor team performance and use of PPE. Proxxima is seeking new talents to join its team. If you are passionate about technology, enjoy teamwork, value people, are dynamic, and prioritize continuous improvement, join our team. **Responsibilities and Duties** * Ensure the proper functioning of the quality management system; * Provide feedback on monitoring and inspection activities conducted; * Continuously update knowledge of operational processes; * Perform other job-related tasks as directed by supervisors; * Support the development of training materials and updates; * Conduct customer site visits to assess service quality, fiber anchoring, router installation location, potential damages, connectorization, etc.; * Support daily team routines under supervision or coordination guidance; * Evaluate and monitor field teams’ use of PPE and service quality; * Conduct inspections of vehicles, tools, uniforms, PPE, engineering controls (EPC), among others; * Support training instructors for new hires or refresher training; * When necessary, recommend/suggest disciplinary actions; * Monitor material returns when required; * Conduct risk assessments; * Provide support in handling service complaints to gather information serving as the basis for decision-making; * Guide, monitor, and evaluate learning; * Understand and comply with quality policy guidelines; * Understand and comply with regulatory procedures related to your role and department; * Maintain organization of individual or shared workspaces. * Document and record inspections, workshops, and laboratory activities; * Guide, monitor, and evaluate team learning/performance; * Participate in developing instructional resources aligned with scheduled activity objectives; * Identify and communicate top training needs to produce and deliver them to technical teams. **Requirements and Qualifications** **Mandatory Prerequisites:** * Driver’s License Category A/B. * High School Diploma. * NR 10 and NR 35 certifications. * Experience in operations and/or telecommunications companies. **Desirable Prerequisites:** * Strong oral and written communication skills; * Teamwork ability; * Communicative profile; * Dynamic profile; * Courses related to the field. **Additional Information** **Professional Specialization Area: Operations** **Hierarchical Level:** Operational **Compensation:** Salary + Hazard Pay **Benefits that Make a Difference for You!** Transportation Allowance Meal Allowance Health Insurance (60% covered) SulAmérica Dental Plan Life Insurance Partnerships with educational institutions Access to SESI (all regional units) Access to SESC (Garanhuns - PE) #SOMOSPROXXIMA Since 2021, our mission has been to **bring people closer to their desires**, delivering innovative solutions that improve lives and generate value for society. We operate with quality, agility, and above all, a focus on people—who are our greatest purpose. We seek **dynamic, authentic individuals ready to make a difference**. More than filling positions, we aim to **build genuine connections with those who believe in collaboration, innovation, and mutual respect**. Throughout our journey, we have earned the following certifications: * ISO 9001:2015 * GPTW Certification – Jan 2025 – Jan 2026 * GPTW Awarded Company – Diversity 2025 – “Young Talents” Category To make this vision a reality, we rely on our most valuable asset: our team. **Grow with us!** #VemPraProxxima