If you enjoy digital customer service, have resilience to deal with customers, and like working in technological and dynamic environments, this opportunity is for you! Smart Cred is a reference in real estate financing. As part of the Smart Leilões Group, we offer agile financial solutions and specialized technical support, ensuring a complete service experience for our investors. Now, we are seeking a professional to qualify and join our team! **CREDIT ASSISTANT 1:** **RESPONSIBILITIES:** * Customer service via WhatsApp, phone, and CRM. * Verification of data and documentation for financing applications. * Gathering information from other team members to provide complete information to customers. * Monitoring follow-ups on customer service requests. **REQUIREMENTS:** * Experience in sales, preferably in services. * Basic knowledge of documents: IRRF, FGTS, and personal identification documents. * Basic knowledge of percentage calculations. * **Bonus: Experience in real estate credit.** * Easy access to the Funcionários neighborhood in Belo Horizonte (BH). **BENEFITS:** * Salary R$1800.00 + performance-based bonuses. * Transportation allowance paid in cash. No payroll deduction. * Meal allowance R$30.00 per day. No payroll deduction. * CLT employment contract. * Working hours: Monday to Friday, 9:00 AM to 6:00 PM. * Gympass. * Dental plan. * Life insurance. * Amil health plan at no cost (after probation period). * **Career development plan.** Job type: Full-time CLT Pay: R$1.800,00 per month Benefits: * Health insurance * Dental insurance * Company-provided mobile phone * Meal allowance * Food voucher * Transportation allowance Education: * Completed high school (Mandatory) Experience: * Documentation analysis (Mandatory) Work location: On-site