Receptionist

Description

Job Summary: Professional for customer service in an aesthetic clinic, focused on reception, procedure presentation, clarification of doubts, scheduling, and post-sale support. Key Highlights: 1. Customer service according to the BotoEsthetic franchise network standards 2. Detailed presentation of aesthetic procedures and their benefits 3. Execution of post-sale actions and communication with the technical team **RESPONSIBILITIES AND ATTRIBUTIONS** Greet customers visiting the unit; Provide customer service in accordance with the BotoEsthetic franchise network service standards. Receive and make contact via available channels (telephone, WhatsApp, e\-mail, etc.); Present available procedure options, explain how they are performed, their benefits, positive outcomes, before-and-after images, pricing, and payment terms, among other information; Clarify any customer questions regarding specific procedures; Register new customers in the systems; Schedule and confirm appointments with customers in advance; Notify the technical team about customer arrivals; Carry out post\-sale activities. **REQUIREMENTS AND QUALIFICATIONS** Reside in Fortaleza . Completed high school education; Experience in public-facing roles, preferably in aesthetics or healthcare; Proficiency in Excel and Word. **ADDITIONAL ASSETS** Experience in aesthetic or healthcare clinics. Employment Type: Full-time CLT Compensation: R$1\.621,00 \- R$1\.945,20 per month Benefits: * Transportation allowance Work Location: On-site