OPERATIONAL FACILITIES SUPERVISOR

Description

Job Summary: Supervise operational facilities teams, ensure service excellence, and act as a mediator among the company, customers, and employees. Key Highlights: 1. Supervision of outsourced teams across various facilities areas 2. Customer demand handling and incident resolution 3. Guidance, training, and support for employees ### **Position: Operational Facilities Supervisor** We are seeking an **Operational Facilities Supervisor** to oversee operational teams and ensure excellence in services delivered to customers. ### **Responsibilities:** * Supervise outsourced teams (custodial services, security, cleaning, maintenance, reception, etc.). * Conduct periodic workplace visits, inspections, and checklists. * Monitor operational routines and ensure compliance with quality standards. * Promptly address customer demands and incidents. * Guide, train, and support employees in their tasks. * Prepare reports, monitor work hours, organize shift schedules, and perform substitutions when necessary. * Act as a mediator among the company, customers, and employees. ### **Requirements:** * Prior experience as an Operational Supervisor, Foreman, or similar role. * **Mandatory driver's license categories A and B** (travel between units required). * Strong communication skills, professional demeanor, and leadership ability. * Knowledge of facilities routines and operational management. * Willingness to travel. ### **Salary:** **R$** **3\.150,00** ### **Benefits:** * Meal allowance: **R$ 27.60 per day** * Food basket: **R$ 106.00** * Health insurance plan * Dental insurance plan * University tuition agreement * SESC membership agreement Minimum Education Level: High School (Secondary Education) Driver's License Categories: A, B