FOR - Bilingual Receptionist

Description

Job Summary: We are seeking a Receptionist for airport services, responsible for greeting and assisting passengers, organizing information, and ensuring excellence and hospitality in customer satisfaction. Key Highlights: 1. Assisting native and foreign passengers 2. Dynamic and collaborative environment 3. Opportunity for professional growth We are a company specializing in VIP airport lounge services. We are looking for a **Receptionist** for our unit located inside **Pinto Martins Airport**, **Fortaleza/CE**. **Responsibilities and Duties** * Greet and provide support services to native and foreign passengers. * Provide access information. * Observe internal security regulations, verifying documents and client credibility. * Assess passenger needs during their stay in our space. * Organize information and plan daily work activities. * Be capable of self-managing work and responding to requests from external and internal visitors. * Understand activities carried out by different departments and appropriately route requests from external and internal visitors. * Speak clearly and discreetly. * Be attentive and courteous. * Be proactive and collaborative. * Comply with instructions from immediate supervisors and report any anomalies occurring in the work environment. **Requirements and Qualifications** * Completed High School education. * Strong communication skills. * Experience in customer service. * Prior experience in hotel or airport reception is desirable. * Ability to work effectively in a team. * Ability to adapt to a dynamic environment. * Strong organizational skills and attention to detail. * Advanced or at least intermediate English proficiency. * Intermediate Spanish (desirable). **Additional Information** * **Work Schedule:** 6 days on / 1 day off, with a 6-hour shift. * **Working Hours:** To be determined **We Offer:** * Meal Allowance * Food Allowance * Transportation Allowance or Fuel Allowance * Dental Plan * Gym membership via Gympass * Birthday Leave — Day Off * Health Insurance With over 10 years of operation in Brazil, AMBAAR is a reference in premium airport hospitality, delivering unique experiences that transform waiting time into well-being, sophistication, and comfort. Currently, we operate 11 VIP lounges under our own brands — AMBAAR Lounge and AMBAAR Club — across Brazil’s major airports. We also manage and operate lounges for leading brands, including Bradesco Lounge at Congonhas and Guarulhos Airports in São Paulo; TAP Premium Lounge Atlântico in Lisbon; and The Club and Sleepover lounges in Lima, operated on behalf of Airport Dimensions. We have expanded internationally with our Premium Service in Spain, present at Barcelona and Málaga Airports, offering exclusive and personalized assistance, including concierge, fast track, valet service, private transportation to the aircraft, and access to high-end lounges. We also manage Cozi Minas restaurant at Confins Airport (MG), reinforcing our commitment to diverse gastronomic and well-being experiences for travelers. Our Purpose To welcome travelers with excellence in thoughtfully designed environments that deliver convenience, local identity, design excellence, and top-tier service. Why Join AMBAAR? We are a continuously growing team passionate about serving, innovating, and delighting. Our environment is diverse, collaborative, and full of opportunities for those seeking professional growth in a dynamic and inspiring industry. Our Values: Excellence in Service Respect for Diversity and Inclusion Empathy and Hospitality Efficiency and Productivity Belonging Sustainability Innovation Comfort and Sophistication If you believe hospitality is a state of mind, this is where you belong. Join AMBAAR — where your talent finds a new destination.