Job Summary: Responsible for greeting patients and their families, managing the clinic's flow, and ensuring a welcoming and safe environment. Key Highlights: 1. Welcoming and humanized care for patients and their families 2. Organization and control of patient and visitor flow 3. Monitoring of common areas to ensure a safe and welcoming environment * Welcoming and Humanized Care * Greet patients and their families with courtesy and confidentiality. * Provide information regarding schedules, routines, rules, and services of the clinic. * Assist new patients with initial adaptation. * Escort authorized visitors to respective departments. * Clinic Flow Management * Control entry and exit of patients, family members, and suppliers. * Guide visitors on visiting rules, schedules, and internal procedures. * Assist with internal transportation logistics, companions, and administrative support. * Monitor common areas to ensure a safe and welcoming environment.