We are seeking a proactive, organized Administrative Assistant/Registration Agent with excellent communication skills. You will be the essential support for the smooth operation of the administrative department, ensuring that internal processes and customer service are carried out efficiently and with quality, reflecting the trust and security our brand represents. **Key Responsibilities:** * Customer service (in-person, phone, and email), answering questions, providing information about our products and services, and directing requests to the appropriate departments. * Support in the sales process: issuing proposals, invoices, and managing deadlines. * Organization and archiving of physical and digital documents (billing, contracts, etc.). * Inventory control of office supplies and certification devices (tokens, cards). * Support in calendar management and meeting scheduling. * Preparation of simple control reports and spreadsheets (Excel/Google Sheets). * Assistance in sending internal and external communications. * Performing other administrative-related tasks as needed. **Requirements and Qualifications:** **Mandatory:** * Completed high school education. * Prior experience in administrative or customer service roles. * Intermediate knowledge of Microsoft Office Suite (Word, Excel, Outlook) or Google Workspace (Docs, Sheets, Gmail). * Organizational skills, attention to detail, and ability to multitask. * Strong verbal and written communication skills. * Professional demeanor, proactivity, and ability to work collaboratively in a team. **Desirable (Advantages):** * Currently pursuing or holding a degree in Business Administration, Business Management, Secretarial Studies, or related fields. * Experience with ERP management systems. * Basic knowledge of Digital Certification and its products (e-CFP, e-CNPJ, etc.). * Familiarity with metrics tools and CRM systems. **On-site Position** **Compensation:** Salary (CLT) + Benefits + 13th-month salary + Incentive Plan **Salary Range:** R$1800.00 **Benefits/Rewards:** Bradesco Dental Insurance, Meal Voucher, Transportation Voucher **Working Hours:** Monday to Friday (8:00 AM to 6:00 PM) Job Type: Full-time, Permanent CLT Pay: R$1.800,00 – R$2.000,00 per month Benefits: * Dental insurance * Meal voucher * Transportation voucher Work Location: On-site