Nonprofit organization seeking a Telemarketing Operator in Fortaleza. **Responsibilities:** Contact clients to negotiate and recover debts. Conduct both outbound and inbound customer service (Customer Service Center and collections). Negotiate payment terms and propose solutions tailored to each client. Support retention, relationship management, and service sales activities as needed. Position based in Fortaleza / CE. Previous experience as a Telemarketing Agent, Sales Consultant, Customer Service Representative, or Support Representative may indicate alignment with some of the responsibilities of this role. **Desired Qualifications:** **Education:** High school diploma completed **Experience:** No experience required **Compensation and Benefits:** * Salary: Salary range will be disclosed during the interview. * Partner discounts * Meal allowance * Food voucher * Transportation voucher * Medical assistance * Dental assistance * Life insurance * Education assistance * Gympass * Training programs **Additional Information:** * \#UrgentOpening * Employment type: Permanent – On-site * Work schedule: Part-time * Working hours: To be agreed upon.