Description: Apply quickly via email: Requirements and qualifications: * Clear communication and friendly language in Portuguese. * Minimum 1 year of experience in customer service or call center. * Proficiency in CRM. * Ability to multitask and organize requests. * Availability for daytime shifts and weekends, as per scheduling. Desirable: * Conflict resolution and negotiation skills. Benefits: Corporate University, English language learning partnership (Cultura Inglesa), partnership with educational institution (FIAP), TotalPass, Birthday Day-off, Mental Health Talks/Conversations Work schedule: 36-hour weekly schedule, 06:20 per day from Monday to Saturday, as per scheduling. Knowledge: Education: Completed High School Technical skills: Microsoft Office Suite 2512180202551924428