Description
Job Summary:
The Collections Operator will make contact with customers, negotiate agreements, and monitor the customer portfolio, seeking solutions and credit recovery.
Key Highlights:
1. Commitment to human value and development
2. Inclusive and welcoming space
3. Focus on Pride of Belonging, Intelligence, and High-Level Results
With over 45 years of experience, the **Meireles e Freitas Group** specializes in Collections Management, providing customized solutions for companies nationwide!
Here, our commitment is to **human value**, offering an inclusive and welcoming space for each individual's development. If you have **Pride in Belonging**, act with **Intelligence and Innovation**, and aim to achieve **High-Level Results**, apply now for our open position for a **Collections Operator** — this is your place!
**Responsibilities:**
* Conduct active and inbound contacts with customers to collect outstanding amounts.
* Negotiate agreements and payment methods, seeking optimal solutions for both parties.
* Accurately and thoroughly record information and agreements in the system.
* Monitor the portfolio of delinquent customers and develop strategies for credit recovery.
* Meet company-established performance targets and indicators.
* Serve customers courteously and professionally, adhering to company guidelines and applicable legislation.
**Qualifications:**
* Completed High School;
* Basic computer skills.
**Additional Information:**
* Working Hours: Monday to Friday \- 6.20 hours per day.