




Job Summary: A Non-Profit Organization is seeking a Telemarketing Operator to contact customers, negotiate credits, provide customer service (Customer Service Center and collections), and support retention and sales. Key Highlights: 1. Engage with customers for credit negotiation and recovery 2. Conduct proactive and reactive customer service (Customer Service Center and collections) 3. Support retention, relationship management, and service sales A Non-Profit Organization is seeking a Telemarketing Operator in Fortaleza. IDT is an organization dedicated to developing innovative technologies and solutions. Its primary focus is research and development in the field of information technology. **Responsibilities:** Engage with customers for credit negotiation and recovery. Conduct proactive and reactive customer service (Customer Service Center and collections). Negotiate payment terms and propose appropriate solutions for each customer. Support retention, relationship management, and service sales activities as needed. Perform tasks associated with standard Telemarketing Operator duties. Position based in Fortaleza / CE. Previous experience as a Telemarketing Customer Service Representative, Telephone Sales Consultant, Customer Service Agent, or Sales Representative may indicate suitability for some responsibilities of this role. High school diploma required. No experience required **Compensation and Benefits:** * Salary: 1\.621,00 * Partner Discounts * Meal Voucher * Transportation Voucher * Medical Assistance * Dental Assistance * Life Insurance * Gympass **Additional Information:** * \#UrgentOpening * Employment Type: Permanent - On-site * Schedule: Part-time * Work Shift: Rotating 6×1\.


