We are people who care for people. Each with unique characteristics, stories and qualities, but all united by the same purpose: living fully. We are proud of our history, so we do our best today, without failing to look toward tomorrow. If you value human appreciation, integrity, customer focus, results surpassing, sustainability, and innovation in everything you do, come join our team of giants. What is the work environment like? We offer an environment where everyone is a protagonist and agent of transformation. We have an excellent organizational climate with engaged people delivering the best results, as well as great growth opportunities for you. Come see! **Responsibilities and duties** * P\&L Manager, controlling financial indicators, analyzing profitability, and proposing actions to optimize margins * VTEX Platform Administrator, managing configurations, integrations, and settings, ensuring stability and innovation * Performance Manager, monitoring critical KPIs (OTD, NPS, CD SLA, conversion rate, digital share) * Cross-functional Connector, coordinating technology, logistics, sales, CX, and stores to maintain integrated digital processes * Continuous Improvement Agent, implementing OTD accelerators, new operating models, and scalable improvements * Team Leader, engaging, developing, and training successors in digital operations * Customer Guardian, ensuring the digital journey is simple, reliable, and competitive **Requirements and qualifications** * Advanced knowledge of e\-commerce platforms (**VTEX – mandatory**) * Management and monitoring of **last mile**: OTD, picking and transportation SLA, performance per store/city * Ability to analyze and manage the digital operation's **P\&L** * Knowledge of digital metrics (conversion rate, average order value, digital share, NPS) * Intermediate/advanced proficiency in **Excel/Google Sheets** and BI tools (desirable: Power BI) * Experience in designing and improving digital and logistics processes * Desired knowledge in system integrations and platform projects * Bachelor’s degree in Business Administration, Engineering, Information Systems, Logistics or related fields * MBA or postgraduate degree in Business Management, Logistics, Digital Business or related areas **Additional information** BENEFITS: * Meal allowance (according to collective agreement); * Transportation allowance; * Health plan based on eligibility by location and position; * Dental plan by adhesion; * Life insurance and funeral assistance; * Online therapy platform; * Pregnancy program; * Educational partnerships with exclusive discounts for employees and dependents; * Pague Menos Corporate University with courses and training \- Up Farma; * Gold discount at Pague Menos Pharmacies; * Pharmacy partnership, with payroll deduction \- Epharma; We do not discriminate based on race, religion, sexual orientation, gender identity, nationality, disability, or age. In the history of **Rede de Farmácias Pague Menos and Extrafarma**, health and well\-being are both origin and purpose. For us, promoting access to health means freedom and dignity. We are a Brazilian company, made by people passionate about people. We are present in all states of the country, which is why we are naturally giant and diverse! Our story began in 1981, when we opened our first store in Fortaleza\-CE, and through **human appreciation**, **results surpassing**, **customer focus**, **sustainability**, **integrity**, and **innovation in solutions**, we became the second largest pharmacy chain in Brazil. Our business model is based on selling products and services focused on our customers' health and well\-being. We operate in the specialty retail market, following the *drugstore* concept. We aim to be not only a pharmacy chain, but an **integrated health hub**. Thus, starting in 2016, we implemented Clinic Farma, a pharmaceutical consultation service where our customers receive individualized treatment follow-up in equipped and comfortable rooms. Today, we are more than 25 thousand giants united by the same purpose: ensuring access to quality healthcare in Brazil so that more people can **live fully**. If you love serving others and are someone who cares for people, come be a Giant! Here, those who believe and work grow.