Job Summary: We are seeking a Night Manager to lead teams, manage restaurant operations, and ensure customer satisfaction in a seaside environment. Key Highlights: 1. Leadership and operational team management 2. Focus on excellence in customer service and experience 3. Strategic management of restaurant performance indicators and operations Job Description: More than a gastronomic space, we are a meeting point for flavors, people, and memorable experiences by the sea. Located in one of Fortaleza’s most beloved landmarks, we bring together four unique venues that collectively share a single purpose: delighting every customer with quality, hospitality, and authenticity. Here, every detail matters—from customer service to dish presentation—everything is carefully designed to create special moments for our guests, made possible only through the dedication of each member of our team. With this mission in mind, we are seeking new talent for the position of Night Manager (16:00–00:20). Key Responsibilities: * Lead and conduct daily, weekly, and monthly meetings with operational teams, aligning goals, KPIs, and priorities; * Manage restaurant operations, reporting results, performance indicators, risks, and challenges to the Operations Manager, proposing solutions and action plans; * Coordinate and validate monthly inventory processes, ensuring stock control, loss prevention, and cost management; * Monitor, develop, and ensure implementation of standardized customer service training programs, evaluating outcomes and implementing continuous improvement plans; * Evaluate team performance, providing regular feedback, guidance, and development initiatives; * Develop and monitor action plans based on internal audits, operational checklists, and mystery shopper evaluations; * Plan and recommend front-of-house replenishment, monitoring stock levels, production requirements, and purchasing needs, in alignment with responsible departments; * Supervise opening and closing routines, cash reconciliation, financial reports, and submission of information to the administrative-finance department; * Ensure compliance with standards, processes, policies, and organizational culture; * Actively engage on the floor, interacting with customers, resolving requests, strengthening relationships, and ensuring high satisfaction levels; Mandatory Requirements: * **Proven experience managing restaurants, bars, or food service operations**; * Experience leading operational teams; * Knowledge of inventory management, costs, and performance indicators; * Experience with store-level administrative and financial routines; * Availability to work rotating shifts, including weekends and holidays. What We Offer: * Meals on site; * Transportation allowance upon enrollment; * Dental plan; * Basic food basket; * Performance bonuses; * Birthday voucher; * Partnerships with educational institutions; * Pharmacy partnership; * Variable compensation derived from service charge;