Change Management Manager

Description

Job Summary: Lead organizational transformation initiatives, build strategic narratives, and define change management for strategic projects. Key Highlights: 1. Lead organizational transformation initiatives 2. Build clear and effective strategic narratives 3. Act as advisor to senior leadership We are people who care for people. Each of us has unique characteristics, stories, and qualities—but all united by the same purpose: living life to the fullest. We are proud of our history, which is why we do our best today while keeping an eye on tomorrow. If you value humanity, integrity, customer focus, results-driven excellence, sustainability, and innovation in solutions across everything you do, join our team of giants. What is the work environment like? We offer an environment where everyone is a protagonist and agent of transformation. We have an excellent organizational climate with engaged people committed to delivering outstanding results—as well as great growth opportunities for you. Come check it out! **Responsibilities and Duties** * Responsible for leading organizational transformation initiatives, ensuring adoption of new practices, processes, and systems. * Serve as a bridge between leadership and teams—building clear and effective strategic narratives, and designing and executing communication plans that support implementation of the corporate strategy. * Define and implement the change management strategy for strategic and transformational projects. * Map stakeholders and assess organizational impacts to anticipate resistance and opportunities. * Develop and execute internal and external communication plans aligned with the company’s vision and priorities. * Create narratives that translate strategy into clear, inspiring, and targeted messages for diverse audiences. * Lead engagement and capacity-building actions to support change and ensure team buy-in. * Monitor adoption and engagement metrics, adjusting approaches as needed. * Advise senior leadership on cultural change, communication, and strategic alignment topics. * Ensure message consistency and coherence across all channels and touchpoints. **Requirements and Qualifications** * Bachelor’s degree in Communications, Business Administration, Psychology, Project Management, or related fields. * Proven experience in change management and strategic communications within organizational transformation contexts. * Knowledge of change management methodologies (e.g., PROSCI, ADKAR, Kotter) and corporate communications. * Stakeholder management skills and ability to influence at all hierarchical levels. * Excellent verbal and written communication skills. * Analytical capability to measure impact and adjust strategies. **Additional Information** BENEFITS: * Meal allowance (per collective bargaining agreement); * Transportation allowance; * Annual bonus; * Health insurance plan—eligibility based on location and position; * Dental insurance plan—opt-in basis; * Life insurance; * Funeral assistance; * Pague Menos Corporate University with courses and training \- Up Farma; * Gold Discount at Pague Menos Pharmacies; * Pharmacy Agreement, offering payroll-deducted discounts \- Epharma; * Wellhub (well-being platform offering physical activities, mindfulness, and more); * Educa Mais (personalized plans for undergraduate, graduate, mentoring, free courses, and language learning); * Pague Menos Mobile SIM Card; * Car rental discounts; * Airline ticket discounts; * On-site fitness programs, subject to location; We do not discriminate based on race, religion, sexual orientation, gender identity, nationality, disability, or age. At **Pague Menos**, health and well-being are both origin and purpose. Promoting access to health means expanding freedom, care, and quality of life for millions of Brazilians. We are a Brazilian company built by people who do good—and who are committed to delivering health with love to all Brazilians. We operate in every state across Brazil and today have nearly **1\.700 stores and over 28,000 employees**, forming a diverse community that grows together and delivers real impact in people’s lives. Our story began in 1981, with the opening of our first store in Fortaleza (CE). Since then, we’ve grown steadily—grounded in valuing people, focusing on customers, pursuing sustainability, upholding integrity, exceeding results, and innovating health solutions. Today, we are the **second-largest pharmacy chain in Brazil**, a result of a strategy combining efficiency, customer proximity, and strengthening our pharmaceutical consulting services. Our business model integrates products, services, and continuous care. We operate in specialty retail under the *drugstore* concept and have evolved into an integrated health *hub*. Working here means being part of an environment that values diversity, encourages authenticity, and believes in the power of collaboration. It’s a place to grow, contribute, and make an impact every day. Let’s go—together?