Description
Job Summary:
Deliver and install equipment, perform chip pickups and activations, and provide on-site customer support and clarifications.
Key Highlights:
1. Direct on-site customer service and support
2. Responsibility for deliveries, pickups, and activations
3. Connectivity issue troubleshooting
Description:
* High school diploma required.
* Proficiency in Excel.
* Strong customer service and control management skills.
* Valid Brazilian National Driver's License (CNH) Category A, issued at least two (2) years ago, with no more than five (5) active penalty points. A certificate confirming this will be required.
* Perform deliveries, pickups, installation, and activation of equipment at customer establishments.
* Support chip activation, resolve machine connectivity issues, and clarify machine or card usage to customers.
* Reconcile corporate card expenses.
* Handle field service priorities and routine tasks.
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