The telemarketing operator job description includes both outbound and inbound customer service. The professional prospectively contacts customers, clarifies doubts, and resolves issues, using scripts to ensure customer satisfaction and goal achievement. This role requires excellent communication skills and resilience. **Job Summary:** We are seeking a communicative and persuasive professional to join our team. The ideal candidate must demonstrate empathy and a results-oriented mindset, directly contributing to expanding the customer base and delivering exceptional service. \[1]**Key Responsibilities:** * Make outbound calls for prospecting, offering products/services, and collections. * Handle inbound calls, clarifying inquiries and recording information in the system. * Negotiate terms, overcome objections, and close sales. * Maintain required quality standards and follow prescribed service scripts. * Provide post\-sale support to ensure customer retention. \[1, 2, 3, 4, 5] **Requirements and Skills:** * Completed high school education. * Excellent verbal and written communication skills. * Clear diction, persuasion ability, and ease in handling negotiations. * Resilience and emotional control to interact effectively with diverse customer profiles. * Basic computer literacy and typing proficiency. * Prior experience in call centers or sales is a plus. Compensation: R$1\.600,00 \- R$3\.000,00 per month Benefits: * Company-provided mobile phone * Free parking * Meal allowance * Transportation allowance Work location: On-site
João Silva
Indeed · HR
João Silva
Indeed · HR
