Description: * High school diploma; * Prior experience in reception, clinic secretary roles within the healthcare sector, and administrative and operational knowledge; * Proficiency in Microsoft Office Suite; * Experience in serving elderly customers is a plus; * Availability to work on a 12x36 shift schedule. * Provide customer service whenever necessary; * Request office supplies procurement and returns through the system from the procurement department; * Enter insurance claim forms into the system for authorization; * Open insurance claim forms in the system; * Organize documents and medical records, maintaining orderly document management; * Close medical records and deliver them to the billing department; * Provide support to medical and nursing staff whenever necessary, according to requirements. 2512220202491665173