




Job Summary: We are seeking a Civil Fire Fighter to work in safety and emergency response, with a focus on customer experience and values of respect and innovation. Key Highlights: 1. Focus on customer relationship and experience 2. Company with values of Respect, Ethics, and Innovation 3. Will conduct visits, follow-ups, and service guidance Have you ever considered joining a company focused on customer relationship and experience? A company that bases its business decisions on its core values: Respect, Ethics and Justice, Entrepreneurship and Innovation, Courtesy, and concern for social and environmental issues. If you identify with our philosophy and meet the requested requirements, join our team! **Responsibilities and Duties** * Adhere to the schedule for store visits, record all visits, and report any non-conformities; * Monitor and provide guidance on services performed by third-party providers and employees; * Fully understand the Safety Plan and the layout of the establishment, including all emergency escape routes; * Respond immediately to any emergency call; * Rescue victims and administer first aid; * Conduct periodic inspections of all fire-fighting equipment; * Proactively communicate all incidents occurring within the department; * Prepare daily activity reports; * And other related duties. **Requirements and Qualifications** * Civil Fire Fighter certification * Intermediate proficiency in Microsoft Office (Excel); * Availability to work on a 12x36 shift schedule (10 a.m. to 10 p.m.) * Familiarity with safety laws and regulations; * Prior experience in the field is a plus. **Additional Information** **Benefits:** * Health and Dental Insurance – 100% covered by the Company * Meal or Food Allowance * Parking * Life Insurance * Store Discounts * Gympass We are the Group JCPM’s first development in Fortaleza, inaugurated in October 2014, and we take pride not only in our modern architecture but also in introducing a new shopping center concept to Ceará. RioMar Fortaleza combines a strong commitment to differentiated services, socio-environmental practices, and entertainment—featuring state-of-the-art movie theaters, a theater seating over 900 people, and a Gastronomic Hub offering more than 40 options—including renowned restaurants and food court operations. Customers enjoy over 400 operations across stores and kiosks, a diverse retail mix, plus services, a gym, public agencies, and a bank branch. For this mission, we rely on our team of over 460 professionals—recognized in the market for hospitality—who carry out our daily mission of delivering the best customer service experience, supported by continuous technological innovation and respect for tenants, the general community, and the environment. We strive to promote equal opportunity and respect for diversity, focusing on the consistent recognition and development of talent across areas including parking, security, cleaning, customer service, operations, and administration. If you identify with us, come be part of RioMar Fortaleza!


