Telemarketing Operator

Description

Job Summary: The professional will handle customer service, sales, collections, registration, and prospecting, aiming to meet service and conversion targets. Key Highlights: 1. Customer service and technical support 2. Sales and customer prospecting 3. Customer information update * **Customer Service:** Receive (inbound) or make (outbound) calls to resolve inquiries, complaints, or provide technical support. * **Sales and Offers:** Sell products, services, plans, or perform *cross\-selling/up\-selling*. * **Collections:** Contact customers for debt renegotiation and collection of outstanding balances. * **Registration and Data Entry:** Update customer information in the system (CRM), ensuring data accuracy. * **Prospecting:** Identify potential customers and present solutions based on consumer profiles. * **Target Achievement:** Meet daily/weekly targets for call volume, handling time, or sales conversion. Employment Type: Full-time Compensation: R$1\.518,00 \- R$3\.924,53 per month Benefits: * Medical assistance * Dental assistance * Company-provided mobile phone * Free parking * Meal allowance Work Location: On-site