**Senior AI Product Designer** We are seeking a Senior AI Product Designer to help shape the next generation of AI-powered experiences across our product ecosystem. In this role, you will work at the intersection of user experience, product strategy, and applied AI, translating complex model capabilities into intuitive, trustworthy, and high-impact workflows. You will define how humans collaborate with AI—designing the interactions, feedback loops, transparency moments, and control surfaces that make AI feel both powerful and reliable. You will partner closely with product management, product engineering, and data science to build experiences that balance innovation with responsible AI practices. This role is ideal for a designer who thrives in ambiguity, understands the unique behaviors and constraints of AI systems, and can convert them into clear, user-centered solutions. **About the Role** * Lead the end-to-end design of AI-powered features, including agentic workflows, generative interactions, and human-in-the-loop systems * Translate model behaviors, data inputs, and system limitations into coherent UX patterns that drive user trust and product adoption. * Prototype with real AI/LLM models to evaluate user prompts, improve model responses, and inform product direction and Map and design collaboration patterns between users and AI—defining when AI acts autonomously, when humans take control, and how handoffs occur. * Create clear interaction flows that incorporate transparency moments, safety guardrails, override options, and recovery states. * Partner with data science and engineering to shape model requirements, evaluate performance constraints, and align system behaviors with user needs. * Partner with UX Research to run usability testing and AI-specific validation studies to understand user mental models, trust factors, and interaction expectations. * Contribute to internal design standards for AI patterns, prompt design guidelines, evaluation criteria, and UX quality benchmarks and collaborate with product and research teams to identify new opportunities where AI can meaningfully improve outcomes for users. * Leverage AI tooling and internal content standards to deliver clear, concise, brand aligned product experiences. * Design accessible solutions and collaborate with the Accessibility team to ensure WCAG 2.1 AA compliance, using AI checks alongside expert review. **About You** * Product design experience with a strong portfolio demonstrating end-to-end ownership of complex workflows. * Advanced English * Experience designing with AI or LLM technologies, including prompt design, generative UX, and evaluating model output quality. * Strong interaction design skills with the ability to simplify ambiguous AI behaviors into predictable, user-centered experiences. * Familiarity with model behaviors and limitations—hallucinations, confidence levels, deterministic vs. probabilistic output, and data quality impacts. * Ability to prototype using tools such as Figma, Python notebooks, model sandboxes, or no-code AI orchestration tools. * Hands-on experience planning and executing end-to-end user research—defining objectives, recruiting participants, moderating studies (interviews, usability tests, surveys, concept/validation), synthesizing insights, and translating findings into roadmap and design decisions. * Experience collaborating with product management, product engineering, data science, product analytics, user research, content design, accessibility, UX engineering in high-velocity, cross-functional teams. #LI-ED1 **What We Offer You** * **Hybrid Work Model:** We adopt a hybrid and flexible workplace (2–3 days per week in the office, depending on the role) for office-based roles, ensuring an integrated and consistent experience both digitally and in person. * **Flexibility and Work-Life Balance:** "Flex My Way" consists of a set of policies designed to facilitate the management of personal and professional responsibilities—whether caring for family, participating in community activities, or dedicating time to rest and personal renewal. These policies are grounded in our flexible work approach, enabling employees to work from anywhere for up to 8 weeks per year, thereby promoting an ideal balance between work and personal commitments. * **Professional Development and Growth:** We foster a culture of continuous learning and skill development, preparing our talent to tackle future challenges and deliver real-world solutions. Our "Grow My Way" program and skills-focused approach ensure you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. * **Competitive Industry Benefits:** We offer comprehensive benefit plans, including medical and dental coverage, two corporate mental health holidays, performance incentive programs, and resources supporting mental, physical, and financial wellbeing. * **Culture:** Globally recognized for inclusion and belonging, flexibility, and work-life balance. We live our values: obsession with our customers, competing to win, challenging (your/our) thinking, acting fast and learning fast, and being stronger together. * **Social Impact:** Make an impact in your community through our Social Impact Institute. We offer all employees two paid volunteer days annually and opportunities to engage in pro bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. * **Making Real Impact in the World:** We are one of the few global companies helping our clients pursue justice, truth, and transparency. Working alongside the professionals and institutions we serve, we contribute to upholding the rule of law, fostering commerce, detecting wrongdoers, reporting facts, and delivering reliable, impartial information to people worldwide. **Who We Are** Thomson Reuters lights the way forward by bringing together trusted content and the technology people and organizations need to make confident decisions. We serve professionals in legal, tax, accounting, compliance, government, and media sectors. Our products combine highly specialized software and information to empower professionals with the data, intelligence, and solutions they need to make informed decisions and help institutions in their pursuit of justice, truth, and transparency. The Reuters News Agency, part of Thomson Reuters, is a world leader in journalism and trusted news. We rely on the talent of 26,000 employees across more than 70 countries, where everyone has the opportunity to contribute and grow professionally within flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we remain committed to pursuing them. Interested? Join our team and help shape the industries driving societal progress. As a global company, we rely on the unique knowledge, perspectives, and experiences of all our employees to achieve our business goals. To ensure we can do so, we seek talented and qualified employees across all our operations worldwide, regardless of race, color, sex/gender—including pregnancy—gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizenship status, or any other classification protected by applicable law. In addition, we provide accommodations for individuals with disabilities and for those with sincerely held religious beliefs, in accordance with applicable law. You can find more information about how to request an accommodation here. Learn how to protect yourself from fraudulent job postings here. For more information about Thomson Reuters, visit our website at thomsonreuters.com