At Vivo Vita, we have a passion: transforming the lives of our employees so that their work experience is truly unique! We strive to transform talent into results, creativity into practice, and expectations into reality—within a collaborative, flexible, integrated, and people-focused work environment! We are committed to providing our employees with cutting-edge technology and training to enhance both their technical and behavioral skills. Come digitize your DNA with us!! **Responsibilities and Duties** * The LATAM Information Security team is responsible for ensuring the security of corporate information and resources: systems, technologies, and people. * The team oversees the GRC (Governance, Risk, and Compliance) area and specifically manages processes, ensures adherence to market standards and regulations, and leads awareness initiatives and training programs. * The professional will be responsible for first-level activities, including handling requests and answering questions. * The professional will receive, analyze, and subsequently route ongoing processes, as well as support awareness initiatives and training. * Strong communication skills (both oral and written) are essential for this position, as writing content is part of the team’s daily routine. * The professional will receive, analyze, and subsequently route ongoing processes, as well as support awareness initiatives and training. * Strong communication skills (both oral and written) are essential for this position, as writing content is part of the team’s daily routine. **Requirements and Qualifications** * Currently pursuing or having completed a degree in Information Security; * Basic knowledge of Information Security concepts; * Technical English for reading; * Experience managing service tickets and interacting with vendors; * Desirable: * Prior experience in Information Security; * Experience with the ServiceNow tool. **Additional Information** * **Benefits for a Vitalent:** * Meal allowance (Pluxee Benefits); * Medical and dental assistance (extendable to dependents); * Life insurance; * Private pension plan; * An exclusive Vivo offer with special discounts on landline, broadband, TV, and apps; * A dynamic, collaborative, and innovative environment: to keep pace with the market and continue innovating, our rhythm is fast-paced and our learning curve is steep. We are **Vivo Vita**, the services and solutions integrator of the **Telefônica Group**. We operate in an aggregating and consistent manner, integrating solutions for the technology market. Our portfolio includes connectivity, mobility, collaboration, video, automation, data center, and virtualization solutions, as well as advanced services, consulting, and managed services to ensure the availability of the most complex technological environments; Join Vivo Vita!