Collection Assistant I

Description

Job Summary: This professional will be responsible for negotiating debts, sending documents, following up with customers on regularization, and clarifying customer inquiries. Key Highlights: 1. Debt negotiation via telephone and WhatsApp 2. Customer follow-up until regularization 3. Clear and assertive communication **Responsibilities** * Negotiate debts via telephone and WhatsApp; * Send bills and proposals to customers; * Follow up on customer negotiations until they exit delinquency; * Clarify customer inquiries; **Requirements** \- Microsoft Office \- basic level. * Clear and assertive communication * Persuasion; * Emotional intelligence. * Completed high school