Job Summary: A professional responsible for order reception, contract management, opening technical support tickets, and customer service via official channels and social media. Key Highlights: 1. Contract and ticket management 2. Customer service across multiple channels 3. Proficiency in Excel and experience in public-facing customer service (preferred) **Employment type:** CLT **Working hours:** Monday to Saturday, from 1:40 PM to 10:00 PM – (Sundays on rotating schedule, from 12:40 PM to 8:00 PM); 100% on-site **Location:** Osasco **Remuneration:** R$2.120,00 **Responsibilities / Daily Routine** * Order reception * Sending forms to financial institutions * Contract management * Managing the opening of technical support tickets and service requests * Telephone customer service * Responding to and engaging customers on official channels and social media **Preferred Qualifications:** * Proficiency in Excel * Experience in customer-facing service **Benefits:** * Life insurance * Meal allowance * Transportation allowance * Health insurance * TotalPass Job type: Full-time, Permanent CLT Compensation: R$2.120,00 per month Benefits: * Health insurance * Life insurance * Meal allowance * Transportation allowance Work location: On-site