* **Requirements:** \- Completed high school education; \- Basic computer skills; \- Availability to work in Eusébio; \- Availability for the following shifts: 2:20 PM to 8:40 PM \| 5:20 PM to 12:00 AM. * **Responsibilities:** \- Provide customer service and answer inquiries, including guidance on plans, troubleshooting assistance, cancellation retention, and remote technical support; \- Create service orders in the system; \- Perform other duties related to the department. * **Benefits:** \* Performance-based bonus \* Meal allowance \* Transportation allowance or fuel subsidy \* Day off \* Partnerships with universities \* Partnership with driving schools \* 100% company-paid health insurance (Hapvida or Liv Saúde — no co-payment) \* 100% dental plan \* Maternity/Paternity benefit \* Mental Health Program \* Free internet Employment type: Full-time CLT Salary: R$1,576.80 – R$2,000.00 per month Benefits: * Medical assistance * Dental assistance * Fuel subsidy * Internet subsidy * Commercial partnerships and discounts * Meal allowance * Food voucher * Transportation allowance Work location: On-site