Project and Process Coordinator

Description

Job Summary: A professional responsible for planning, monitoring, and controlling projects; optimizing internal processes; coordinating teams; and managing customer relationships—ensuring results and satisfaction. Key Highlights: 1. Coordinate projects and processes 2. Manage communication and customer relationships 3. Monitor KPIs and propose improvements **Responsibilities:** * Plan, monitor, and control projects, ensuring deadlines, quality, and results * Map, standardize, and optimize internal processes * Coordinate teams and align activities across departments * Manage communication and customer relationships * Identify customer needs, track requests, and ensure customer satisfaction * Monitor performance indicators and propose improvements * Identify risks, resolve issues, and support strategic decision-making. **Requirements:** * Bachelor’s degree in Administration, Engineering, Project Management, Process Management, or related fields * Prior experience coordinating projects and processes * Experience in customer relationship management and service delivery * Basic knowledge of project and process management methodologies * Proficiency in office tools (Excel, PowerPoint, etc.) * Project planning, execution, and control * Process mapping, analysis, and improvement * Knowledge of project methodologies (PMBOK, Agile, Scrum, Kanban) * KPI management and results analysis * Preparation of managerial reports. Employment Type: Full-time Compensation: R$13\.000,00 \- R$13\.200,00 per month Benefits: * Medical insurance * Dental insurance * Life insurance Screening Questions: * For alignment purposes, what was your most recent or current monthly salary? * In which city do you currently reside? * We have an immediate need to fill this position. Would you be available to start as soon as possible?