At Petz, we believe diversity is the foundation for a more creative, human, and innovative environment. We value differences because we know they foster richer connections, bolder ideas, and more transformative outcomes. We are Brazil's largest pet ecosystem — made possible only through the collaboration of diverse people and companies, all driven by a shared purpose: animal welfare. If you’re looking for a light-hearted, collaborative workplace with a down-to-earth spirit and passion for results (and pets), you’ll feel right at home with us. Here, authenticity is welcome and growth is possible. We want you to be yourself — so together, we can be Petz. **Responsibilities and Duties** * Responsible for delivering exceptional customer service and executing store operational routines to ensure customer delight, creating value in their interactions with pets and establishing Petz as a benchmark within its industry segment. * Deliver customer service through enchanting interactions. * Ensure proper execution of store product processes (pricing, restocking, display, FEFO, cleaning, alignment, organization) using planograms and store layout. * Support store operational processes by providing assistance and contributing actively. * Handle products correctly, applying specific care instructions for each item to prevent losses and damage. **Requirements and Qualifications** * Completed High School education; * Availability to work on a 6x1 rotating schedule. **Additional Information** **Medical Assistance** Available after the probationary period, ensuring your health is protected with security and quality. **Dental Assistance** Available within 30 days of hiring, guaranteeing your well-being from day one. **Profit Sharing Program (PLR)** Bonus linked to individual and company performance. **Petz Discount Club** Exclusive discounts and cashbacks with over 700 partners across Brazil. Save on what truly matters! **Pharmacy Benefit (Vidalink)** Purchase medications with direct payroll discounts — no extra financial burden. **Birthday Day Off** You deserve to celebrate! Enjoy a paid day off during your birthday month (available after 6 months of employment). **Clubz Petz Diamante** 30% discount on bathing & grooming services 5% **CashPetz** on purchases at physical stores and online Free shipping and waived service fees for online orders (economy/standard mode) 30% **CashPetz** on consultations, vaccinations, and exams at Seres network clinics Access to exclusive content **Internal Training for Pet Groomers** Want to work in pet aesthetics? We train you to professionally serve in our Aesthetics Centers. **GymPass or TotalPass** Access to gyms, studios, and wellness activities after 30 days of employment. **Indica Petz** Refer friends to join our team and earn exclusive rewards. Those who refer, shine! **PETernity Leave** Because pets are family too — a special time for you to care for your new household member. **Movimenta Petz** Our internal mobility program. Grow with us — we have many success stories! **SESC Partnership** Discounts, cultural and sports activities, and access to leisure programs nationwide. **Life Insurance** To ensure security and peace of mind for you and your family. **UniPetz** Our online development platform, designed for you to learn and grow at your own pace. **Meal Voucher or Food Voucher** Benefit granted according to the current policy of your region. **Transportation Voucher** We guarantee your commute safely and responsibly. Petz’s **purpose** is to create value and deliver the best possible experience in the relationship between pets and their guardians. To achieve this, our **vision** is to be globally recognized — by 2025 — as the leading pet-sector ecosystem. With an omnichannel strategy that integrates not only physical and digital channels but also product and service segments, **we are a comprehensive solution platform for pets.** Our mission is to offer customers a differentiated shopping and service experience in our physical stores, plus speed and convenience across our digital channels. **Yes, we aim to be present in every moment of our customers’, guardians’, and pets’ lives.** We also operate Brazil’s largest **network of pet grooming centers**, and under the **Seres** brand, the country’s most extensive network of veterinary clinics; furthermore, through Brazil’s largest national dog and cat adoption program — **Adote Petz** — we foster the emotional bond between guardians and their new best friends. And we haven’t even mentioned **Petz-branded products**, already exceeding 300 items available across all our stores — **market leaders in all 25 product categories offered**. With annual revenue growth exceeding 40%, this reflects our strength, innovation, and commitment to delivering high-quality products to our customers. Gradually, this ecosystem continues expanding and strengthening with the arrival of major pet-industry brands joining the Petz Group, including: **Zee.Dog, Cansei de Ser Gato, Cão Cidadão, and Petix.** Cool, right? Our omnichannel strategy brought us here — making us **market leaders**, and a company that **doubles in size every two years**. Yet we remain tireless, knowing there’s much more to accomplish. To that end, we’re investing further in strengthening our ecosystem of services, products, and hiring talent better than ourselves — continuing to reach greater heights and deliver outstanding results. And you — do you want to join this team of **people passionate about pets?** Work in a **simple, welcoming environment**, where we respect one another? Where your efforts are acknowledged and results rewarded? And above all — where we **delight our customers and take genuine pleasure in serving?** If you answered “yes” to all these questions, then **join the \#EcossistemaPetz \#SomosPetz.**
João Silva
Indeed · HR
João Silva
Indeed · HR
