Job Summary: Supervise teams and manage patient care processes to ensure service quality and efficiency. Key Highlights: 1. Commitment to service quality and efficiency 2. Team and patient care process management 3. Promotion of welcoming practices and continuous improvement **Job Description** --------------------- Now is the time to join a committed, welcoming team that delivers healthcare to millions of people! We are seeking professionals to join our team! If you are committed and passionate about new challenges, this is the place for you! Register and submit your resume! **Summary of Responsibilities:** * Supervise the reception, stretcher-bearer, and doorman teams to ensure the quality and efficiency of services provided. * Manage patient admission, hospitalization, transfer, and discharge processes. * Ensure effective communication among patients, families, and the healthcare team. * Promote patient welcoming at the facility. * Monitor patient visits and follow-ups from the emergency department. * Identify and resolve patient and family complaints and issues. * Monitor authorization protocols and workflows with health insurance providers. * Train and develop the care team, promoting continuous improvement. * Collaborate with other departments to ensure service integration and coordination. * Monitor performance indicators and implement immediate actions to improve care quality. Working Hours: 7:00 AM to 7:00 PM, alternating shift in January Work Address: Av. Pq Comercial S/N, Maracanaú, CE 61939\-150 Shift and Monthly Schedule: 12X36 \- 180-hour workweek Minimum Education: Bachelor's Degree