Job Summary: The professional will greet and serve guests, manage reservations and flow, accompany customers, provide information, and maintain interdepartmental communication. Key Highlights: 1. Friendly and cordial service to guests and customers 2. Smooth communication with various hotel teams 3. Assistance in organizing the environment for customer comfort MAIN RESPONSIBILITIES: * Greet and provide initial service with friendliness and cordiality, following protocols and etiquette rules; * Manage reservations, waiting lists, cash handling, and people flow in the restaurant; * Accompany guests to tables, banquet halls, or specific areas; * Provide information regarding menus, operating hours, events, and hotel regulations; * Maintain communication with reception, waitstaff, kitchen, and other departments; * Assist in arranging the dining hall to enhance customer comfort. REQUIREMENTS: * Completed high school education; currently pursuing higher education in Hospitality, Tourism, or related fields is a plus; * **Advanced English proficiency** (Mandatory command of English for serving foreign guests/customers); * Prior experience in customer service, hospitality, restaurants, or events; * Friendliness, cordiality, and focus on service excellence; * Basic computer skills (reservation and control systems); * Availability to work from 4:00 PM to 12:00 AM on a 6x1 rotating schedule. BENEFITS * Competitive salary; * Medical and dental assistance; * PPR – Profit Sharing Program; * WellHub (GymPass); * Transportation allowance; * On-site meals; * Meal voucher; * Uniform with laundry service; * Life insurance. Employment Type: Permanent CLT Compensation: R$2.000,00 - R$2.500,00 per month Benefits: * Medical assistance * Dental assistance * Profit sharing * Life insurance * Meal voucher * Transportation allowance Work Location: On-site