Customer Service Representative

Description

Job Summary: A restaurant customer service professional responsible for interacting with customers, managing orders (dine-in and delivery), and assisting with store operations. Key Highlights: 1. In-person and digital customer service 2. Order management and preparation for dine-in and delivery 3. Maintaining organization and cleanliness of the service area Restaurant seeking a Customer Service Representative in Fortaleza. **Responsibilities:** Serve customers both in person and via digital channels, including WhatsApp, social media, telephone, and food delivery apps. Manage the order system by entering and tracking delivery orders. Prepare, complete, and verify dine-in and delivery orders to ensure product quality and presentation. Sort, verify, and release orders to delivery personnel. Maintain cleanliness and organization of the service area. Assist with store opening and closing procedures according to internal guidelines. Previous experience as a Telemarketing Operator, Receptionist, Sales Assistant, or Store Attendant may indicate suitability for some of the responsibilities of this position. High school diploma required. Prior experience necessary. **Compensation and Benefits:** * Salary: 1\.563,54 * On-site meal * Transportation allowance * Health insurance **Additional Information:** * \#UrgentHiring * Employment type: Permanent \- On-site. * Schedule: Full-time * Work schedule: Rotating 6×1\.