Operational Supervisor

Description

Job Summary: Lead the customer service team and coordinate third-party services to ensure efficiency, quality, and customer satisfaction. Key Highlights: 1. Operational leadership and team development 2. Work schedule management and administrative control 3. Monitoring of third-party service providers We are seeking an **Operational Supervisor** to lead our customer service team and coordinate services provided by third parties, ensuring efficiency, quality, and customer satisfaction. High school diploma required; undergraduate studies in Administration or related fields preferred. Leadership and development: Guide the operational team to maintain service quality and productivity standards. Administrative control: Manage work schedules, attendance tracking, and timecard approvals with HR. Manage and monitor third-party service providers to ensure adherence to deadlines and quality standards. Work schedule: 5 days on, 2 days off. Work location: Engenheiro João Thomé Bus Terminal - Fortaleza. Benefits: Starting Salary: To be negotiated. Transportation Allowance. Meal Voucher. Opportunity for career growth within the company. Resumes: safertripvagas@gmail.com - with the job title in the email subject. Salary: R$1.650,00 - R$2.500,00 per month. Benefits: * Meal Voucher * Transportation Allowance Work Location: On-site