**About Us** ------------- Mercafacil was created to make a difference in the transformation of retail. We are certain we can achieve this by enabling an understanding of the individuality of each person’s purchasing behavior and translating it into sales conversion for retailers. We go far beyond systems—we are a people-first company that leverages technology as a means to continuously improve the consumer experience and, every day, creatively and functionally enhance retail. There is still much to do to improve the retail consumer experience—and you can be part of this story. Come make history with us! **Our Values** ------------------ * PEOPLE-FIRST \- **We collaborate** * TRANSPARENCY IN EVERYTHING \- **We are sincere and consistent with one another** * DRIVEN BY CREATIVITY \- **We innovate through diversity** * INSPIRING INTELLIGENCE \- **We make data-driven decisions** * OBSESSED WITH WOW \- **We are committed to transforming retail reality** * CREATORS OF POSITIVE EXPERIENCES \- **We focus on the customer and love feedback** * ALWAYS BETTER THAN YESTERDAY \- **We learn quickly from our mistakes** **Our Way of Working** ---------------------------- At Mercafacil, we believe in autonomy with responsibility. This implies a relationship of trust with teams, where each person fulfills their role, responsibilities, and contributions toward the challenges and deliverables of their position and function—regardless of work location. Currently, we operate under two work models: hybrid and 100% remote. **This position is fully remote.** **Our Commitment to Diversity and Inclusion** -------------------------------------------------- At Mercafacil, we believe diversity is the key to innovation and success. We value the unique perspectives each individual brings and are committed to building a workplace where everyone feels valued, respected, and empowered to reach their full potential. Our selection process is designed to be **fair, transparent, and accessible to all individuals**. We do not discriminate based on gender, ethnicity, race, age, sexual orientation, gender identity, religion, nationality, disability, or any other personal characteristic. Important: Our selection process begins with your application! If you truly want to join our team, invest time and care in this step. We review candidates individually and provide feedback—even to those who do not advance in the process. All communication is conducted via email, so please monitor your inbox closely and whitelist the domain @mercafacil.com to ensure our emails do not land in your spam folder. **Responsibilities and Duties** **Role Mission:** **What’s the Challenge?** ---------------------------------------- This role is responsible for interacting with partners to integrate Mercafacil with external systems; Interact with partners and customers to control, correct, and monitor existing integrations—resolving issues and inconsistencies observed during operations—and support internal teams in monitoring and ensuring integration and project quality. **Your Day-to-Day Will Include:** ------------------------ * Monitor integration development and homologation alongside stakeholders; * Understand project requirements and ensure stipulated criteria are met; * Manage test environments to validate new integrations and verify whether transactional data matches expectations; * Document and detail projects thoroughly to foster internal knowledge sharing; * Resolve technical issues during project execution; * Monitor integrations by performing comprehensive analysis between databases and transactional information; * Analyze logs and monitor observability dashboards; * Lead implementation procedures for the solution in the client’s environment. **Requirements and Qualifications** **Our Perfect Match If:** --------------------------------- * Degree in Computer Science, Information Systems, IT Management, or related fields is desirable. * Experience using Linux/Windows operating systems (process management, software installation, and remote access). * Basic knowledge of SQL and NoSQL databases. * Experience executing system installation setups. * Basic knowledge of APIs; * Basic knowledge of SQL, including ability to write and analyze queries for data verification and processing; * Ability to create and update documents detailing projects and integrations. **You’ll Stand Out If You Have:** ----------------------------- * Training in Agile methodologies and project management. * Experience with technology solution projects and integrations; * Skills in creating and updating technical documentation; * Experience working with ERPs; * Hands-on experience and skills in verifying deliverable consistency, validating configurations, and analyzing error logs. **To Shine in This Role, You Must Demonstrate (Merca’s Core Behaviors):** ------------------------------------------------------------------------------- * Agility * Boldness * Collaboration * Curiosity * Self-development * Pursuit of excellence * Valuing inclusion * Sense of prioritization * Resilience * Problem-solving focus **Additional Information****What We Offer You:** ---------------------------- Health first! * Sulamérica or Central Nacional Unimed health insurance—depending on your region—for you and your dependents, with no monthly fee and co-payment based on usage; * Odontoprev dental insurance for you and your dependents, with no monthly fee and co-payment based on usage; * Dasa telemedicine service offering diverse online consultation options—no medical referral required and no co-payment; * Meu Doutor family physician program available to employees and active dependents enrolled in the health plan; * Pregnancy Program (for employee or dependent), supporting a safer and more comfortable pregnancy, childbirth, and postpartum experience; * Flu vaccine for you and your dependents at no cost; * Prevenar 13 vaccine, which helps protect against 13 types and subtypes of pneumococcal bacteria; * Life insurance; * Gympass; * Extended maternity and paternity leave. We believe every person is unique! * Flexible benefits via Caju card \| VR/VA * Birthday-off to celebrate your special day. * Day-off for moving house * Extended honeymoon leave to enjoy your honeymoon calmly! We respect your way of working! * No dress code. We want your career to soar! * Performance reviews; * Corporate University; * Feedback culture and frequent 1:1 meetings. \#JoinMerca Mercafacil is a 360° solution that automates data generation, analyzes, and influences shopper consumption behavior. Technology is directly impacting retail results—but intelligence is essential in this process. Through artificial intelligence and analytics on our platform, Mercafacil maps consumption behaviors, generating data and insights to help our clients sell more and better—both physically and digitally. The transformation we bring to our clients and the impact we generate happen solely because of people. We are highly selective in building our team because these people propel us to the next level. Our team is diverse, collaborative, tireless, and ready to win any challenge.