Job Summary: We are seeking a proactive and communicative Customer Success Assistant to handle customer service, journey monitoring, and customer retention for an internet service provider. Key Highlights: 1. Customer service and journey monitoring 2. Focus on satisfaction, retention, and loyalty 3. Support in improving customer experience We are hiring a **Customer Success Assistant** to work in **Betim/MG**, providing customer service and journey monitoring to ensure satisfaction, retention, and loyalty. Responsibilities include post-service follow-up, NPS surveys, interaction logging, and supporting initiatives to improve customer experience. The company is a **rapidly growing internet service provider**. We seek proactive, committed, communicative individuals focused on customers. **Minimum Requirements:** * Completed high school; * Experience in customer service or relationship management; * Strong communication skills and basic computer knowledge. **Preferred Qualification:** Experience in telecommunications or Customer Success. **Send your resume to:** **trabalheconosco@soustarnet.com.br** Employment Type: Full-time CLT Compensation: R$1.700,00 per month Benefits: * Transportation allowance Work Location: On-site