ADMINISTRATIVE APPRENTICE – FORTALEZA BUS TERMINAL

Description

Job Summary: This Youth Apprentice Program offers the opportunity to perform administrative support services and provide customer service, clarifying inquiries and organizing the agency. Key Highlights: 1. Opportunity to work in customer service 2. Development of administrative skills 3. Organized environment and support in office tasks With 31 years of experience in the passenger road transportation sector and operations connecting the North, Northeast, Central-West, and Southeast regions, Expresso Guanabara boasts a qualified team of professionals across administrative, commercial, operations, and maintenance areas. **Responsibilities and Duties** * Perform administrative support services; * Carry out duties through customer service, clarifying questions regarding schedules, routes, and other topics; * Distribute queue numbers and organize customer service at ticket counters; * Organize the agency and office supplies. **Requirements and Qualifications** * Reside in Fortaleza/CE; * Completed high school education; * Proficiency in Microsoft Office suite; * Availability for 4 hours daily, Monday to Friday, from 6:00 PM to 10:00 PM; * Age compatible with the Youth Apprentice Program. **Additional Information** * Salary * Life insurance * Food allowance * Transportation allowance Expresso Guanabara was founded in August 1992 as a passenger road transportation company. Headquartered in Fortaleza and operating nationwide from North to South, the Company has, over its 31 years of existence, connected major state capitals and cities across Brazil, offering passengers over 2,000 destination options. Offering multiple high-quality service categories, Guanabara maintains a fleet of modern vehicles equipped with cutting-edge technology in mechanics, design, and comfort. In addition to its e-commerce platform and mobile application, the Company provides direct customer service via telephone and WhatsApp, and operates over 2,500 agencies, including both owned and third-party locations. Guanabara demonstrates strong social and environmental commitment through various sustainability initiatives, such as solid waste management and water reuse. The pursuit of technical excellence, high level of employee commitment, and quality of services delivered to customers earned Guanabara the title of Best Bus Company in 2022 at the “Maiores e Melhores do Transporte” (Largest and Best in Transportation) award.