We are a multi-brand group operating in the sales of new and used vehicles, accessories, vehicle leasing (mobility), consignment plans, fleet management, insurance, and after-sales services through our network of dealerships. We are seeking a **Technical Consultant Assistant** to **serve customers with mechanical service needs (maintenance or repairs), open Service Orders (S.O.), monitor all stages until vehicle delivery, and consistently engage with customers to ensure their complete satisfaction.** If you are agile, customer-oriented, and committed to excellence in results, join our ***team***! ***We are Grupo NewChase—and we grow together!*** **Responsibilities and Duties** * Greet scheduled or walk-in customers requiring vehicle maintenance or repair; receive the vehicle; perform a checklist of car components and damages; identify required services; open a Service Order (S.O.); and forward the vehicle to the assigned mechanic. * Monitor mechanical service execution by the technical team, inform customers of necessary steps, and schedule vehicle delivery upon service completion. * Request purchase of replacement parts and track part deliveries to ensure timely and proper service completion. * Perform other tasks as delegated by the area manager. * Complete manufacturer (Hyundai)-provided in-person and web-based training courses according to the schedule issued by the Human Resources Department, ensuring certification and maintaining the manufacturer’s required performance standards. * Record daily working hours in compliance with the Group’s Code of Ethics to meet current labor legislation. * Respect the needs, integrity, expectations, and privacy of our customers, colleagues, third parties, suppliers, communities, institutions, and government bodies—ensuring adherence to the Group’s Code of Ethics. * Safeguard the Group’s image by avoiding inappropriate behavior in public while wearing the uniform or using company vehicles, thereby protecting the company’s reputation and assets. **Requirements and Qualifications** **If you:** * Have completed high school; * Hold an active Brazilian driver’s license (Category B). *The \#GrupoNewChase is where you belong!* **Additional Information** **What we offer:** * Market-competitive salary; * Health insurance plan; * Dental insurance plan; * Meal or food allowance; * Transportation allowance; * Life insurance; * WellHub (formerly Gympass)—available for up to three dependents; * Free telemedicine—available for spouse, children; * Free psychological support—available for spouse, children; * Discounts on undergraduate, graduate, MBA, and fully online English courses; * Corporate University; * Employee tenure recognition program; * Maternity care program. **WE ARE GRUPO NEWCHASE AND WE GROW TOGETHER** We are a national mobility group distinguished in the automotive market, with over 30 years of excellence in service and continuous growth. Our journey began in 1991 in Vitória da Conquista/BA, and today we operate across eight Brazilian states (Alagoas, Bahia, Ceará, Minas Gerais, Pará, Pernambuco, Sergipe, and Tocantins). Over the years, we have significantly expanded our operations, currently operating over 40 dealerships representing Toyota, Lexus, BMW, Mini, Audi, Volvo, Chery, Chevrolet, Hyundai, Volkswagen, and GNC Used Vehicles. Additionally, we operate the Customer Retention Center—the Group’s dedicated hub for digital strategy and performance monitoring. Explore our official website to learn more about our history: https://www.gruponewchase.com.br/. **HERE AT THE GROUP YOU’LL FIND:** * A welcoming and diverse workplace; * Continuous professional and personal development; * Professional development programs. **JOIN US IN WRITING THIS STORY!** Grupo NewChase stands out through its relentless pursuit of innovation and human-centered values, focusing all efforts on a single purpose: “Delivering outstanding results to our customers, employees, and partners—recognized for our DNA of \#SpeedandQuality.” We are market leaders for every brand we represent!