Have you ever considered joining one of the best and largest VIA retailers in the Northeast? We are looking for talented individuals who want to make a difference! If you are passionate about what you do and seek a dynamic and challenging environment, this is your opportunity. **About the position:** * We are seeking an **Administrative Assistant** to perform operational and support activities related to **warranty routines**. The professional will be responsible for analyzing requests, monitoring processes, and ensuring that services are delivered with quality, within established deadlines, and in compliance with factory guidelines. **Key responsibilities:** * Analyze received warranty requests, verifying information, records, and required documentation; * Confirm reported defects and assess whether repair or product replacement is necessary; * Request factory authorization to carry out warranty services, following internal procedures; * Invoice approved services, ensuring accurate and timely reimbursement; * Monitor performance and quality indicators, contributing to continuous process improvement; * Perform other duties compatible with the role’s responsibilities and competencies, as directed by management. **Mandatory requirements:** * Completed high school education; * Prior experience in administrative routines; * Strong organizational skills, initiative, and willingness to learn. #### **Benefits for \#TIMEVIA1:** * Health insurance (Hapvida or Amil); * Dental insurance (Hapvida or Porto Seguro); * Meal or food allowance (Pluxee card); * Transportation allowance; * Life insurance; * Birthday day off: a paid day off on your birthday to celebrate however you prefer; * Partnerships with educational institutions; * Wellhub (formerly Gympass): access to gyms, studios, wellness apps, and physical activities; * Career development path — we encourage professional growth because we want to see you grow alongside us. **Work schedule and hours:** * 8:00 AM–6:00 PM, Monday through Friday (2-hour lunch break); * 8:00 AM–12:00 PM on Saturdays. **So? Are you ready to accelerate your career on a path full of success, leveraging all your talent? Then don’t waste any time — JOIN VIA1!**