Description
Are you looking for an opportunity to launch your career and learn hands-on in a welcoming, purpose-driven environment? Then come explore this vacancy!
Here, you’ll have the chance to develop key skills such as empathy, organization, communication, and teamwork — always guided by the care and excellence that define who we are.
We’re seeking proactive individuals who enjoy interacting with people, are eager to learn, and identify with our core values:
* We are welcoming
* We make things happen
* We uphold social responsibility
* We prioritize the patient
* We embrace innovation
**Responsibilities and Duties**
* Assist in maintaining computers, laptops, etc., resolving colleagues’ technical issues;
* Provide support for creating corporate email accounts, granting and managing access to corporate email systems;
* Create user access to the SISAC system;
* Configure printers, manage printer access, and maintain all printers used by the company;
* Map shared folders requiring colleague access;
* Assist in and monitor internet access, bandwidth usage, and content filtering;
* Deploy and manage internal company phone extensions;
* Maintain Wi-Fi functionality and integrity;
* Assist in supporting system migrations and implementation of new technological tools;
* Provide end-user support regarding IT infrastructure, email, system access, and other technology-related tasks — ensuring uninterrupted access to all technological tools for employees;
* Monitor daily support routines and identify process failures within the SISAC system, ensuring correct execution of processes and minimizing user errors;
* Respond to SISAC-related service requests and open service orders (OS) when application errors or adjustments are required;
* Perform other duties related to the position.
**Requirements and Qualifications**
* Currently enrolled in a Technical or Higher Education program in Information Technology or related fields.
* Basic knowledge of Microsoft Office Suite (Word, Excel, PowerPoint) and system navigation.
* Familiarity with the Windows operating system (e.g., folder creation, software installation, printer configuration, etc.).
* Logical and organized problem-solving ability.
* Strong verbal and written communication skills, with capacity to clearly and patiently guide users.
* Organizational skills, responsibility, and willingness to learn in a dynamic environment.
* Ability to work collaboratively and adhere to internal routines and procedures.
**Additional Information**
* R$ 900.00 Internship Stipend;
* Transportation Allowance;
* TotalPass;
* Psychological Support (teleconsultation);
* Nutritional Support (teleconsultation);
* General Physician Teleconsultation — available 7 days a week, 24 hours a day;
* Company Programs;
* Free Ophthalmological Care and Family Discounts;
* Rede Saúde Health Plan;
* Growth Opportunities.
### **LEIRIA GROUP**
Founded with the mission of delivering excellence in ophthalmological care, Hospital de Olhos Leiria de Andrade has built a legacy marked by innovation and dedication. From the outset, we have integrated cutting-edge technology with humanized care — always focused on delivering the best possible outcomes for our patients. Over the years, we have grown and become a reference in eye health, thanks to the commitment and passion of our team. Today, we operate as Grupo Leiria — expanding not only our facilities and services, but also prioritizing the growth of our team.
At Leiria de Andrade, we believe every detail matters when ensuring high-quality care for our patients. From reception through medical consultation, we work tirelessly to ensure each patient feels welcomed, comfortable, and receives the best possible assistance.
Our highly skilled and dedicated team strives to deliver personalized, humanized care at every moment.
***We believe humanized care is essential to ensure our patients feel safe and confident throughout their eye health journey.***
#### **Our Values**
* **Solution-Oriented**: In our processes, identifying a problem is only the first step toward its resolution. We treat issues proactively and deliver solutions — adopting an ownership mindset that drives results without negatively impacting the work environment.
* **Patient-Centered**: The patient is, and always will be, our reason for being. Therefore, the patient must remain at the center of our decisions — guiding our practices according to their feedback and needs — so that, ultimately, their safety and well-being remain our top priority.
* **Kindness-Focused**: We recognize that kindness toward others is the minimum standard in all interactions — whether with patients, suppliers, or colleagues. We are always ready to assist and resolve whatever is within our reach, embracing patients and their families with empathy and compassion.
* **Teamwork-Focused**: Here, we value collective, collaborative work. We do what needs to be done — regardless of position, title, or hierarchy — because we understand that our work directly impacts our colleagues’ work. We function as one unified mechanism, where responsibility belongs to everyone.
* **Social Responsibility**: We recognize our role and the importance of our work in building a fairer and more harmonious society — sharing knowledge to train new professionals, developing new treatment methods, and offering dignified, humanized medical care to all.
Excited to grow with us? Without a doubt, enthusiasm and dedication across our entire care process are our greatest sources of pride at Hospital de Olhos Leiria de Andrade. After all, being part of Leiria de Andrade means exactly that. So join us — \#teamgrupoleiria