Description
JOB OPENING \- MULTISKILL TECHNICIAN
GRAFNET is seeking a committed, proactive, and growth-oriented Multiskill Technician to join our team.
The professional will be responsible for performing installation, maintenance, and technical support activities for telecommunications services, ensuring high-quality customer service, prompt issue resolution, and an excellent customer experience.
This role is field-based, involving external customer visits, fiber optic internet installations, corrective and preventive maintenance, configuration of equipment, and technical support to customers.
Responsibilities
Perform fiber optic internet installations and maintenance;Execute cable routing and organization;Configure routers and telecommunications equipment;Identify and resolve technical faults;Complete service orders and service records;Maintain care of materials, tools, PPE, and company vehicles;Adhere to the company’s technical, operational, and safety standards;Provide courteous and high-quality customer service;Meet assigned routes, targets, and deadlines.
Requirements
Completed high school education;Basic knowledge of networks and telecommunications;Availability for external activities;Strong communication and interpersonal skills;Organizational skills, responsibility, and commitment;Ability to work effectively in a team;Driver’s license category A/B or B;Willingness to use ladders and perform work at heights when required.
Advantages
Prior experience with internet service providers;Knowledge of fiber optics;Experience configuring routers and network equipment;Training courses in telecommunications or networking;Valid NR10 and NR35 certifications.
Join the GRAFNET Team
At GRAFNET, we believe in committed people, teamwork, and professional growth.
If you are looking for an opportunity to develop your career in a company that values respect, professionalism, and continuous improvement, we want to meet you!
Come join our team!
**Benefits:** Performance-based bonuses
Transportation allowance or fuel voucher
Meal allowance
Residential internet plan
Birthday day off
Education assistance
Professional training courses