Job Summary: Technical Support Analyst responsible for resolving inquiries and issues related to hardware, software, networks, printers, and systems, as well as maintaining network infrastructure. Key Highlights: 1. User support for resolution of technical issues 2. Installation and maintenance of hardware, software, and network 3. Monitoring of system and network performance A cosmetics store is seeking a Technical Support Analyst in Mogi das Cruzes. **Responsibilities:** Providing telephone, chat, and in-person support to resolve inquiries and issues related to hardware, software, networks, printers, and systems. Installing, configuring, maintaining, and repairing hardware, software, and network infrastructure components. Monitoring system and network performance to prevent and identify failures. Previous experience as a Technical Support Specialist, Help Desk Analyst, Technical Support Technician, or Customer Service Analyst may indicate suitability for some of the responsibilities associated with this position. **Desired Qualifications:** **Education:** Completed undergraduate degree **Experience:** Relevant experience required **Compensation and Benefits:** * Salary: Salary range will be disclosed during the interview. * Benefits will be disclosed during the interview stage. **Additional Information:** * Employment Type: Full-time, on-site. * Schedule: Full-time * Working hours: To be determined.