




**Ready to take off with us?** We seek professionals who aren’t afraid to think outside the box, love working in teams, and understand that outstanding results stem from collective effort and strong relationships. We support those who wish to grow alongside us—with responsibility, creativity, and passion for what they do. **If this describes you, join us in building the future.** **Job Mission:** Responsible for contributing to the implementation and maintenance of Aena Brasil’s infrastructure and systems operational environments, aiming to deliver stable, reliable, and flexible services to support all airport operations processes. **Responsibilities:** Administer production environments; analyze problems; interact with users; resolve and manage incidents using an ITSM tool; implement projects together with client areas, users, consultants, and third parties, providing necessary data and information to meet requirements; conduct testing and environment validation according to established plans and procedures, recording occurrences; contribute to technological improvement and innovation by participating in feasibility studies for acquiring and implementing new systems and/or equipment; develop technical plans for improvements in internal and third-party technology environments, fully detailing functionalities and indicating appropriate tools and methodologies; define technical scope and metrics for improvements conducted by third parties through regular contact with suppliers and partners; ensure quality during the implementation of improvements in the production environment by analyzing incidents identified during testing and arranging for their correction; administer and monitor improvements under one’s responsibility in production, identifying deviations and/or opportunities; contribute to the company’s technological updates by conducting feasibility studies for new environments, researching suppliers, systems, and market applications; develop innovative solutions, provide user guidance, advise on alternatives, and lead studies; collaborate with clients in analyzing solutions and improving processes and systems; define IT Operational Instructions, design technical documentation for the installed technology environment, and support various types of incidents; validate and approve new solutions/topologies/proposals/projects; monitor Airport Construction Projects; execute, extract, process, and model data requested by the area manager; transform collected data into relevant information to support decision-making; develop Power BI dashboards with relevant information for teams; monitor area KPIs and present analyses to decision-makers. **Requirements:** Bachelor’s degree in Computer Engineering, Information Technology, or related fields. Postgraduate studies or an MBA will be considered a plus.


