Description: * EDUCATION * Bachelor’s degree completed or in progress in the field of Information Technology (IT). * PROFESSIONAL EXPERIENCE * Must provide proof via entries in the Work and Social Security Record (Carteira de Trabalho e Previdência Social) or through a declaration issued by a public or private institution where the candidate has previously worked in the specified specialty. * Installation, configuration, and troubleshooting of Storage Area Network (SAN)-based storage solutions. * CERTIFICATIONS/COURSES/TRAININGS * ITIL V4 training with a minimum duration of 12 (twelve) hours. * Official ITIL 4 Foundation certification or higher, as permitted under item 1 of this annex. * SNIA Certified Storage Professional (SCSP) Storage (SAN): * Installation and configuration of host adapters (SCSI, FC, ESCON, FICON) and switches. * Firmware updates for storage network components. * Management of LUNs and WWPNs, including associations and disassociations. * Definition and implementation of zoning policies. * Monitoring and optimization of storage system utilization. * Diagnosis and resolution of technical incidents and problems. * Development of documentation and technical articles on best practices. * Coordination of support tickets with vendors for complex issues. * Participation in projects by providing technical input regarding resource sizing. * Technical prospecting and specification of new solutions. Backup/Restore: * Customization and sizing of backup infrastructure. * Installation, configuration, upgrade, and removal of backup hardware/software. * Diagnosis and resolution of backup-related issues. * Execution of periodic restore tests. * Development of technical articles on best practices. * Participation in projects and technical solution prospecting. 2512200202551759241