Prospera Customer Specialist

Description

Job Summary: Santander is seeking a passionate Prospera Customer Specialist to manage and prospect micro and small entrepreneurial clients. Key Highlights: 1. Portfolio management and prospecting of entrepreneurial clients 2. Focus on customer engagement and satisfaction 3. Partnership development and delinquency control Prospera Customer Specialist Country: Brazil If you are eager to grow and learn continuously, and passionate about working with people, this could be your place! Santander is a growing ecosystem committed to helping people and businesses prosper. Here, you can create the new, challenge the market, and align urgency for both the present and the future — always delivering the best possible customer experience. You’ll join a global company that values diversity in all its dimensions and fosters a horizontal organizational culture. At Santander, we embrace a horizontal culture organized around four clusters: Specialist, Leader, Head, and Partner. We have an opening for you to become a Prospera Customer Specialist, where you will be hired as a Specialist — the primary expert in your field. Your role here will include: Managing the portfolio and prospecting new micro and small entrepreneurial clients; Conducting in-person visits to our clients; Identifying and acting on potential partnerships; Ensuring customer engagement and satisfaction; Preventive collections; Negotiating agreements; Controlling portfolio delinquency You’ll fit right in if you embody: Think Customer – I put the customer first Embrace Change – I drive change Act Now – I act swiftly Move Together – I collaborate effectively Speak Up – I communicate openly For this role, we value: Completed high school or technical education (a university degree is even better!); Experience with Microsoft Office Suite; Strong communication skills; * Experience in microcredit is a plus. If this resonates with you, join Santander! \# BENEFITS Variable Compensation; Medical and Dental Assistance; Meal and Food Allowance; Life Insurance; Childcare/Babysitter Allowance; Gympass or Totalpass; Nascer Program; Be Healthy – A program encouraging healthier habits; PAPE – Specialized Personal Support Program. \#Sales \#Commercial \#Prospecting \#SalesStrategy \#Microcredit So? Ready to be ignited? Prospera is Santander’s Microfinance platform, designed to support micro and small businesses in investing in their growth. We support our clients through access to financial education and guidance on responsible credit use. If this resonates with you, join Santander! ️ \#HereYourSparkTransforms \#JoinSantander \#BeTheProsperaSpark