* Supervise and guide the team; * Assign tasks and organize work schedules; * Train and develop staff according to service and production standards; * Monitor performance and provide feedback; * Plan and oversee daily production of bread, cakes, savory items, and other products. * Ensure the display case is always well-stocked and visually appealing. * Monitor product quality, flavor, and presentation standards. * Support production as needed. * Inspect incoming goods (flours, yeasts, fillings, etc.). * Control ingredient usage to prevent waste. * Request raw material replenishment according to demand. * Monitor expiration dates and storage conditions. * Support the counter team during peak hours. * Resolve customer complaints and ensure customer satisfaction. * Maintain the company-defined service standard. * Ensure all staff comply with food hygiene and handling regulations. * Keep the bakery clean, organized, and compliant with sanitary regulations. * Provide guidance on PPE usage when necessary. * Track departmental revenue and productivity targets. * Participate in management meetings for strategic alignment. Employment type: Full-time CLT Salary: R$1,518.00 – R$2,540.91 per month Benefits: * Medical assistance * Dental assistance * Commercial partnerships and discounts * Meal allowance * Transportation allowance