Konecta Brasil is seeking Customer Service Representatives – Inbound Customer Support, available for the AFTERNOON shift – key responsibilities include: Handling dissatisfied customers and resolving issues such as: lost luggage, seat-related problems, cancellations, rescheduling, refunds, and opening service protocols, among others. To apply for this position, candidates must meet the following requirements: • Be at least 18 years old (or turn 18 in 2023) • Have completed or be currently pursuing high school education. • Not have participated in any Konecta selection process within the last 3 months. • Former employees must wait 6 months before reapplying. • Work schedule: 6x1 (six days on, one day off), with alternating days off. • Working hours: AFTERNOON • Work location: OSASCO • Salary: BRL 1,324.00 + benefits • Schedule: 6x1 • Daily working hours: 6 hours and 20 minutes. If you are a motivated professional, goal-oriented, and strongly committed to delivering excellent customer service, this may be the opportunity to advance your career! Join our team at Konecta Brasil. Submit your resume and participate in the selection process. Please note that Konecta Brasil is an organization committed to diversity and social inclusion; therefore, all positions are open to people with disabilities, regardless of gender, race, sexual orientation, or religion. All applications will be evaluated based on competencies and skills. Minimum Education Level: High School (Secondary Education) * Childcare allowance * Medical assistance * Dental assistance * Meal voucher (VR) * Life insurance * Career growth opportunities * Transportation voucher (VT)