Job Summary: Administrative support professional focused on assisting representatives, financial control, quality-related requests, and supporting internal and external teams. Key Highlights: 1. Support for representatives and assistance with product and quotation inquiries. 2. Financial control of commissions and various payments. 3. Management of quality-related requests and support for internal teams. Main Responsibilities: * Support for representative inquiries (product technical sheets, quotations, pricing, discrepancies); * Payment processing for representative contract termination; * Requests for donation, bonus, exchange, and replacement orders; * Commission payment tracking for representatives; * Recording of various expense payments; * Submission of billing data to Accounting, Marketing, and Quality departments; * Quality-related requests (Nonconformities, batch traceability, risk and opportunity management); * Responding to external emails regarding inquiries (e.g., whether a specific product is still manufactured, which store purchased a specific batch, whether we serve a particular region); * Internal tickets (Commercial); * Responses to audits; * Internal team support (material purchase requests, uniforms, order adjustments, release of shipments); * Opening/handling IT tickets related to various Commercial Department issues. Minimum Education: Bachelor's Degree * Meal Allowance * On-site Meals * Health Insurance * Dental Insurance * Profit Sharing * Company Transportation Route * Psychological On-call Service * Total Pass
João Silva
Indeed · HR
João Silva
Indeed · HR
