Job Summary: A professional to ensure full unit operation, monitor performance indicators, manage the team, and guarantee service standards and customer experience. Key Highlights: 1. Unit operation and performance indicator management 2. Team management and development 3. Focus on customer service and experience **YOUR RESPONSIBILITIES:** * Ensure full unit operation during your shift; * Monitor and be accountable for key indicators (sales, losses, targets, and expenses); * Manage the team (scheduling, feedback, guidance, and performance tracking); * Guarantee service standards and customer experience; * Control inventory, conduct stocktaking, and maintain store organization; * Ensure compliance with internal regulations and company policies; * Strategically address operational issues. **WHAT WE EXPECT FROM YOU:** * Bachelor’s degree in Business Administration, Commercial Management, Management Processes, or related fields. * Proven experience in this role, preferably in retail; * Experience managing teams and performance indicators; * Willingness to travel between units; * Proactive, organized profile with decisive and accurate judgment. **WHAT WE OFFER:** * Market-competitive salary * Meal Voucher / Transportation Voucher * Health Insurance / Dental Insurance * Clude Saúde / TotalPass * 20% discount on company products * Educational incentives at partner institutions