Store Attendant

Description

Job Summary: A professional responsible for sales and customer retention, ensuring customer satisfaction and maintaining store organization. Key Highlights: 1. Delights your customers and demonstrates a strong sense of ownership 2. Provides customer service and support, ensuring satisfaction 3. Takes ownership of your career in a collaborative environment We are seeking a **Store Attendant** to sell products and services offered by the Brisanet Group, aligned with both customer and company needs. Additionally, you will monetize an existing customer base and retain customers during cancellation processes. If you are a thoughtful professional who delights customers and demonstrates a strong sense of ownership, Brisanet is the right place for you! Let’s sail toward the future! **\#JoinBrisanet** **Responsibilities and Duties** * Embody the organizational identity of the Brisanet Group; * Prepare reports, forms, or spreadsheets as requested; * Update area-related performance indicators when necessary; * Actively participate in organizational meetings and commitments when requested; * Use individual and collective safety equipment when required; * Perform other duties related to this position, as needed by the department and leadership direction; * Sell products and services offered by the Brisanet Group, aligned with both customer and company needs; * Train new colleagues and cover for colleagues’ vacations at other stores, as needed; * Monetize an existing customer base and retain customers during cancellation processes; * Activate and provide support for mobile telephony; * Open and monitor repair tickets when necessary; * Provide customer service and support, ensuring their satisfaction; * Schedule installations and configure services; * Process plan transfers, registration updates, information updates, and due date changes; * Maintain store organization and ensure proper operation of equipment and work materials; * Open and close the store according to the schedule defined by coordination, ensuring compliance with all security procedures established by the company—including thorough equipment checks, proper closure of doors and windows, and accurate system logging—thereby guaranteeing environmental integrity and operational continuity. **Requirements and Qualifications** * Completed high school education; * Skills in sales techniques and customer service; * Basic mathematics; * Sales and negotiation methodology. **Preferred Qualifications:** * Currently pursuing a bachelor’s degree in Business Administration, Commercial Management, or related fields; * Proficiency with Google tools (Sheets, Docs). **Additional Information** * A workplace culture that respects and values people; * Internal events covering diverse topics; * A collaborative environment that supports personal and professional development; * A flat and hierarchical structure—meaning you are the protagonist of your own career!; * Meal benefits (Headquarters via cafeteria; Branches via iFood); * Co-payment Health Plan; * Dental Plan; * Life Insurance; * Childcare Assistance; * Assistance for Dependents with Disabilities; * Payroll-deductible Loans (available after 6 months); * Discounts of up to 50% on Brisanet Internet and BrisaMusic services; * Wellhub (Gympass); * Up to 60% discounts at higher education institutions. We have operated in the telecommunications sector for **27 years**, with the **mission of connecting people and promoting digital and social inclusion**. Today, we connect over 1.5 million households across Northeast Brazil, **leading the fixed broadband internet market** in the region. We are also a growing mobile telephony operator. Our journey began in 1998 in Pereiro, a municipality in the interior of Ceará State. We were founded with the goal of **providing high-quality internet at affordable prices to small towns**. Today, we operate across all nine states of Northeast Brazil, delivering **cutting-edge connectivity—from rural areas to state capitals**—and actively contributing to Brazil’s digital transformation.